Privacy Policy

Our MegaRich Privacy Policy is designed to protect your personal information and explain what data we collect, why we collect it, and how it is used. By using our site and services, you agree to the practices described here. This Privacy Policy forms an integral part of our Terms and Conditions.

Operator Information:
Our platform is managed by Fortuna Games N.V., located at Dr. H. Fergusonweg 1, Curacao (License No: OGL/2024/112/0974). Its subsidiary, Deltaprime Limited, based in Nicosia, Cyprus, acts as our EEA Representative. For any support, please contact us at [email protected].

We may update this Privacy Policy periodically by posting changes on our site. Please review it regularly to stay informed.

1. What Information We Collect

We collect personal information that can identify you, such as:

Personal Details: Your first and last name, date of birth, physical address, email address, phone number, etc.
Contact and Billing Data: Shipping and billing addresses, transaction history, and website usage preferences.
Activity Logs: When you interact with our site, our servers record your IP address, access times, pages visited, language preferences, browser type, and any crash reports. This helps us improve our services and ensure proper functioning.

We collect your data only when you are aware of it and give us the necessary details—whether during account registration, while using our services, or through direct communication with our support team.

2. How We Collect and Process Your Data

Our data collection methods include:

Direct Input: When you register on our site or interact with our services, you provide personal details directly to us.
Automated Tools: We automatically gather information (like IP addresses and usage logs) to monitor service quality and security.
Third-Party Sources: We may also receive personal information from our trusted online vendors, service providers, or legally acquired customer lists.

We share your personal data with third-party providers only as needed for technical support, processing transactions, or enhancing your experience. All such partners are required to adhere to strict privacy standards.

3. How We Use Your Information

We use your personal information for several purposes, including:

Service Delivery: To provide you with our gaming, betting, and other services.
Customer Support: To address your queries and offer assistance.
Security and Verification: To perform identity checks and protect your account from fraud or unauthorized access.
Transaction Processing: To manage deposits, withdrawals, and financial interactions.
Promotions and Offers: To send you updates on our products, services, and selected partner offers. Participation in surveys or contests is always voluntary.
Business Requirements: To comply with legal obligations and improve our overall service.

If you win a prize or participate in a promotion, you also consent to the use of your name in marketing materials, unless prohibited by law.

4. Disclosures of Your Information

We may disclose your personal information if required by law or if we believe it’s necessary to protect our rights, property, or the safety of our users. For example:

Legal Obligations: If we are legally compelled or need to comply with a legal process.
Fraud Prevention: If we suspect fraudulent activity such as game manipulation, payment fraud, or money laundering, we may share your data (including your identity) with other gaming sites, banks, or relevant authorities.
Addiction Research: Anonymous data may be shared with research institutions to help prevent gambling addiction.

5. Access and Control Over Your Information

You have control over your personal data. You can:

Update Your Data: Contact us if you need to update or correct your personal information.
Opt Out of Promotions: Adjust your account settings or send us a request if you prefer not to receive promotional messages.
Request Information: Ask for a copy of the personal data we have on you or lodge a complaint regarding our data practices.

Please note that we will retain your personal information if required by law.

6. Use of Cookies and Similar Technologies

We use cookies—small text files stored on your device—to improve your experience and enhance site functionality. This includes:

Strictly Necessary Cookies: These are essential for moving around the site and completing secure transactions.
Registration Cookies: Used during the sign-up process to remember your details.
Session Cookies: Temporary cookies that are deleted once you close your browser, helping us provide a smooth experience.
Persistent Cookies: These remain on your device for a set period and help us understand your long-term preferences.
Analytical Cookies: These track visitor behavior to improve site performance and usability.
You can control cookie settings via your browser preferences. However, disabling cookies may limit some features on our site.

Flash Cookies: We also use flash cookies (Local Shared Objects) which function similarly to regular cookies. You can adjust your Flash Player settings to manage these if needed.

To participate in real-money gaming, you will send and receive funds via our site. We use third-party electronic payment systems to process these transactions. By using our services, you consent to the transfer and processing of necessary personal information—even across national borders—as part of these transactions.

8. Security Reviews and Measures

We may conduct security reviews to verify the information you provide and ensure the integrity of your transactions. This could involve checking your credit information or verifying details against third-party databases. To support these reviews, you agree to provide additional documentation if requested.

Data Protection:
All personal information you provide is stored in encrypted, password-protected databases behind advanced firewalls. Our services use SSL (Version 3 with 128-bit encryption) to secure your data during transmission.

9. Protection of Minors

Our services are not directed at persons under 18 years (or the legal age in your jurisdiction). By providing your data, you confirm that you are of legal age. If we discover that a minor has submitted personal information, we will take steps to remove it from our records.

10. International Data Transfers

Your personal information may be stored and processed in any country where we or our partners operate. By using our services, you consent to such transfers—even if these countries have different data protection laws. We ensure that all our partners follow our privacy standards regardless of location.

11. Third-Party Sites

Our site may contain links to other websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these third parties. When you visit any linked site, please review its privacy policy.

12. Legal Disclaimer

Our services are provided “AS IS” and “AS AVAILABLE.” While we take every measure to protect your data, we cannot guarantee absolute security. We are not liable for any indirect or consequential damages related to the use or disclosure of your personal information.

13. Your Agreement

By using our services, you agree to this Privacy Policy. Continued use of our site means you accept any changes made to this policy. We recommend revisiting this page regularly to stay updated.

14. Additional Information for Specific Regions

For users playing casino slots developed by Netgame, note that residents of the USA, Netherlands, France, United Kingdom, Australia, Spain, Dutch West Indies, Aruba, Bonaire, Saba, Statia, Dutch St Martin, and Curacao are not permitted to play these games.